Can I change my delivery date once the order is confirmed?
Yes, you can. When you are logged in the scured SuperPunch Manager with your own user name and password, you will be able to modifiy your delivery date. We understand that your clients may be rushed for various reasons or special events, it is the nature of our business. We will confirm the change of delivery time and acknowledge as fast as we can. We ask all of our customers to give us time when they have time in hand, and to only rush designs when necessary. Often times, embroiderers have to order the goods or wait for products to come in, so this can give us a few days to schedule those particular designs. Furthermore, this allows us to treat emergencies, one hour service jobs and rush jobs as they come in. One thing is certain, you will not lose a job because of digitizing turnaround time, price or quality, period.
