SUPERPUNCH

Frequently Asked Questions about custom digitizing
How do I get my logo digitized?
Simply email us the graphic file from the digitizing section (The Superpunch Manager) and tell us your specifications for size, special concerns and when you want it back. You can first ask for a quote, and we will quote your design for free. Once you are ready to produce the design, give us the green light and Superpunch will deliver. Our interactive web site allows you to keep tab on all your quotes and order once you have logged in with your user name and personal password. This interface will also allow you to pay for your purchases online and all digitized files and invoices will be archived for your future use.



Is your 1 hour service for real?
What kind of graphic files do you accept?
Will I ever see my digitized files sold online for less than half of what I paid with you?
Is your digitizing guaranteed?
How fast do you edit files?
Can you edit other digitizer’s work?
Can I pay by check or just by credit card?
Do you have special prices for chest size and big jacket back?
Do your designs run well on caps?
Can you ship the designs to a third party? Or even send the invoice?
Can I change my delivery date once the order is confirmed?
Do you send a proof and color sequence?
What is your normal turnaround time?
Do you charge by the stitch count?
My computer crashed, can you help me?
Is your digitizing made in Canada?


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