SUPERPUNCH

Even though it was not your fault and the machine was damaged in shipping...
John:
I just want to send this note to tell you and others just what a pleasure it was and is doing business with you. Your handling of our business affairs from the first phone conversation through our meeting at your business, through to the closing transaction, and after sale support have been nothing less than remarkable.
I wish that everyone that I have conducted business with could have such a strong desire to please the customer. Even though it was not your fault and the machine was damaged in shipping, you handled the matter extremely professionally, always ensuring that I was satisfied with the final outcome. The fact that I would not hesitate to purchase a second machine from you in future indicates my strong desire to continue doing business with you.
Thank you for all you have done for me.It was a great pleasure.
Colin Power
Print Plus Inc.
Grand Falls-Windsor,
Nfld.
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