My calls were returned immediately and with the needed solution to the problem...
I've known and worked with John from Super Punch for 7 years. As you know in this business, reliability and dependability are most important. John certainly stands for both.
When it came time to upgrade my equipment, Super Punch gave me all the information necessary to make an informed decision. After my first purchase (a Happy stretch 4 head), he and his technician arrived to help set me up and show me first hand how the Happy performed. He's been great.
Since then I've added a one head machine and my production has increased significantly. Both pieces of equipment perform flawlessly. In the few times that help was required, my calls were returned immediately and with the needed solution to the problem. When he doesn't know the answer to something, he says so and goes off to get it. Other companies I've dealt with, keep you hanging for days.
Johns after sales service will keep me coming back each time. Since then, he has kept me abreast of new developements in the business, as well as what new equipment to expect. Our relationship has gone past business associates to becoming friends. Its a pleasure to do business with him.
Sincerely, Paul Callingham
The T-Guys
When it came time to upgrade my equipment, Super Punch gave me all the information necessary to make an informed decision. After my first purchase (a Happy stretch 4 head), he and his technician arrived to help set me up and show me first hand how the Happy performed. He's been great.
Since then I've added a one head machine and my production has increased significantly. Both pieces of equipment perform flawlessly. In the few times that help was required, my calls were returned immediately and with the needed solution to the problem. When he doesn't know the answer to something, he says so and goes off to get it. Other companies I've dealt with, keep you hanging for days.
Johns after sales service will keep me coming back each time. Since then, he has kept me abreast of new developements in the business, as well as what new equipment to expect. Our relationship has gone past business associates to becoming friends. Its a pleasure to do business with him.
Sincerely, Paul Callingham
The T-Guys
